Platform Operations Specialist
As a Platform Operations Specialist, you operate in a high functioning team-based environment with responsibilities in platform trade order processing, platform client communications, investment manager model delivery trading, portfolio accounting system administration, and proprietary technology maintenance and projects. This is a full-time position with an attractive benefits package and opportunity for advancement. We are a team composed of hungry, humble, and smart individuals that work hard and play hard. Salary commensurate to level of qualifications and experience.
Job Summary
Taiber Kosmala & Associates LLC is a boutique independent investment advisory firm located in downtown Chicago serving a client base of approximately 90 clients representing over $15 billion in assets. The firm provides investment reporting, management, and advisory services to a wide array of clients including foundations, endowments, pensions, and financial intermediaries.
As a Platform Operations Specialist, you operate in a high functioning team-based environment with responsibilities in platform trade order processing, platform client communications, investment manager model delivery trading, portfolio accounting system administration, and proprietary technology maintenance and projects. This is a full-time position with an attractive benefits package and opportunity for advancement. We are a team composed of hungry, humble, and smart individuals that work hard and play hard. Salary commensurate to level of qualifications and experience.
Responsibilities and Duties
1. Execution responsibilities for all Taiko portal system Trading tickets including daily trade processing and all related communications.
2. Complete daily Taiko pre and post trading QC responsibilities (Orion / ZenDesk / Taiko Portal).
3. Platform system maintenance including daily system tasks (Trading and Orion Administration), model construction, reconciliation, and data queries.
4. Work directly with clients to ensure timely and accurate treatment of all trading-oriented portal communications.
5. Manage process for Taiko portal content uploads and client notifications.
6. Collaborate with team to continuously develop and maintain training/process documentation for Taiko portal, Orion, and ZenDesk activities including internal & external trading protocols, model construction, Orion administration, Portal administration, new client implementations, and client trainings.
7. Work in collaboration with Orion regarding client database setup, including but not limited to, user management, custodian setup, billing, reporting, performance, client portal, mobile app, and risk intelligence.
8. Primary responsibility for monitoring and conducting relevant business directed to Taiko model inbox.
9. Work with Director of Platform Solutions to engineer comprehensive SalesForce enterprise workflow management processes and implementation across both institutional and platform clientele.
10. Diligent monitoring and execution of SalesForce workflows and completion of SalesForce tasks by due dates assigned.
11. Maintain and process all AOS A/R (billing and third-party payables) including Adviser(s), Third Party Manager(s), AOS Platform, and AOS Model Management fees.
12. Maintain and update proprietary firm investment models in Y-Charts.
13. Responsibility for monitoring and processing all statements directed to Capital Account Statement inbox including coordination with held-away asset reporting protocol.